Privacy Policy

Last updated: January 2024

Introduction

rustic-osprey is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website or services.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit an enquiry through our contact forms
• Request information about our services
• Engage our consulting services
• Correspond with us via email

This information may include your name, email address, business information, and details about your startup or business idea.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and requests
• Provide our consulting services
• Improve our website and services
• Communicate with you about our services
• Comply with legal obligations
• Analyse website usage and trends

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: Where processing is necessary to comply with legal requirements

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the purposes for which it is processed.

When personal data is no longer required, we will securely delete or anonymise it.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

Your Rights

Under data protection legislation, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details provided below.

Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

rustic-osprey
14 Innovation Way
London, EC2A 4BH
United Kingdom

Email: [email protected]